PRIVACY POLICY

Who we are

At Crusher Side Court we operate in Kapalong, Davao del Norte, Philippines, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online reservation system, or interact with us online and in person.

Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Data”) to provide a smooth booking and playing experience.

Personal Details: Full name, email address, phone number, and preferred playing schedules submitted through our booking or contact forms.
Transaction & Payment Data: Information related to your court reservations and equipment rentals. Please note that all transactions are digital; we do not store full credit card or bank details on our servers.
Technical & Usage Data: IP address, browser type, device information, and site navigation patterns collected automatically via cookies or similar analytics tools.
Communications: Messages, inquiries, or feedback sent to us via our email or official social media channels.

How We Use Your Information

We use your personal data for the following purposes:

Reservation Management: Processing court bookings, managing player capacities (up to 10 players per court), and issuing booking confirmations.
Customer Support: Responding to inquiries regarding court rates, tournament hosting, house rules, and rescheduling.
Facility Updates: Sending notifications regarding upcoming tournaments, community leagues, schedule adjustments, or weather-related closures.
Legal & Safety Compliance: Ensuring compliance with our house policies and maintaining security at our venue in Ilaboon Maniki, Kapalong.

Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share data only under the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website, managing our digital payment gateways, or processing automated reservation emails.
Legal Obligations: If required by law, regulation, or court order to protect our legal rights, property, or the safety of our players and staff.

Data Security & Storage

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no digital transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Retention & Your Rights

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

You have the right to:

Access, update, or correct your personal details.
Request the deletion of your personal data from our contact databases.
Opt out of non-essential communications or community announcements.

Third-Party Links & Services

Our website contains features such as Google Maps embeds, Facebook links, and a floating Facebook Messenger widget. We are not responsible for the privacy practices or content of these external platforms. We encourage you to review the privacy policies of any third-party services you interact with.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Address: Ilaboon Maniki, Kapalong, Davao del Norte, Philippines
Hours: 6:00 AM – 12:00 AM, Daily
Facebook: Message us directly on Facebook via Crusher Side Court